Effective Date: 04/08/2025
At Santa Garb, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, hosted on the BigCartel platform, and when you make a purchase.
1. Information We Collect
When you visit our site or place an order, we may collect:
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Personal Info: Name, email address, shipping & billing address, phone number.
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Order Details: Items purchased, order total, payment method (processed securely via Stripe or PayPal).
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Device Info: IP address, browser, device type, referral links.
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Cookies: Used to remember your preferences and help us understand how visitors use the site.
2. How We Use Your Information
We use your information to:
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Process and ship your orders
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Contact you about your purchase
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Improve the performance and usability of our store
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Send optional promotional emails if you’ve subscribed
3. Payments and Security
All payments are handled through secure third-party processors like Stripe and PayPal. We never see or store your full credit card details.
BigCartel and its integrated payment partners use encryption and secure protocols to protect your information.
4. Sharing of Information
We do not sell or rent your personal information. We only share data when necessary to:
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Fulfill your order (e.g., shipping carriers)
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Comply with legal requirements
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Work with trusted services that help operate our store (e.g., BigCartel, analytics tools)
5. Cookies & Analytics
Cookies are used for basic site functionality and (optionally) for tracking visitor behavior through services like Google Analytics. You can disable cookies in your browser settings if desired.
6. Your Rights
Depending on your location, you may have the right to:
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Access or correct your data
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Request deletion of your information
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Opt out of marketing emails (via the unsubscribe link)
To make any requests, contact us at: [email protected]
7. Data Retention
We keep order and account data for as long as necessary to fulfill purchases, comply with tax and legal obligations, or for basic customer service.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this policy occasionally. Any updates will be posted to this page with a revised effective date.
10. Contact
Questions about our privacy practices?
📧 Email us at [email protected]