Terms of Service
Effective Date: 04/08/2025
Welcome to Santa Garb. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully.
1. General
This website is operated through BigCartel, and the products are sold by Santa Garb. By using this site, you agree to comply with and be bound by these terms. If you do not agree, please do not use this site.
We reserve the right to update or modify these terms at any time without notice.
2. Products & Availability
All products are made in small batches and may be available in limited quantities. We do our best to keep inventory accurate, but items may become unavailable without notice. In such cases, we’ll contact you promptly and issue a refund if necessary.
Colors and materials may vary slightly due to the nature of photography, screen settings, or handcrafted elements.
3. Custom Orders
Custom orders are accepted on a limited basis, depending on time and availability. All custom work requires pre-approval and may be subject to additional terms and timelines.
4. Pricing & Payment
All prices are listed in [USD] unless otherwise noted. We reserve the right to change pricing at any time.
Payment is due at checkout and processed securely via Stripe or PayPal. We do not store or have access to your credit card information.
5. Shipping & Delivery
We ship to select locations. Shipping fees and delivery timelines will be displayed at checkout.
Santa Garb is not responsible for delays caused by the shipping carrier, customs, or incorrect shipping info provided by the customer.
6. Returns & Exchanges
Due to the made-to-order and costume nature of our products, we generally do not accept returns or exchanges unless the item arrives damaged or defective.
Please reach out within 7 days of delivery if you encounter any issues with your order.
7. Intellectual Property
All designs, images, branding, and content on this site are the property of Santa Garb and may not be used or reproduced without written permission.
8. Limitation of Liability
Santa Garb shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
9. Governing Law
These terms shall be governed by and interpreted under the laws of the State of Florida, USA, without regard to conflict of law principles.
10. Contact Us
Have questions about these terms?
📧 Email us at [email protected]